Question 1

How does payment work? Do you charge at checkout?

Accepted Answer

No — checkout is reservation only. Choose your payment method (Card, PayPal, Cash App, Zelle, etc.), place your order, and you’ll instantly receive secure payment instructions by email. Complete payment via those instructions and we’ll confirm and ship your order.

Question 2

Which payment methods do you accept?

Accepted Answer

We accept 11 methods: Card (Visa/Mastercard), American Express, PayPal, Cash App, Zelle, Chime, Bank Transfer, Apple Pay, Google Pay, Venmo and Crypto (BTC/ETH). You choose at checkout and receive tailored instructions for that method.

Question 3

Are your reviews from real customers?

Accepted Answer

Yes — all reviews are from verified buyers and moderated for authenticity and quality. We showcase only genuine customer experiences.

Question 4

How long does shipping take and what does it cost?

Accepted Answer

Free shipping over $250. Standard 2-5 days ($9.99 under $250), Express 1-2 days $19.99. Orders ship same day before 3PM EST from Salem, MA. Tracking is emailed after payment confirmation.

Question 5

What is your return policy?

Accepted Answer

30-day hassle-free returns — unused, in original packaging. Contact support with your order number and we’ll guide you.

FAQ & SHIPPING

Shipping Rates

FAQ & SHIPPING

Shipping Rates